ABSTRACT
[...]physician owners emerged as both a critical enabler and a critical barrier for employee retention. A recent poll by the Medical Group Management Association (MGMA) found that nearly half of medical practices saw increasing turnover rates in the last quarter of 2021, leaving many practices short of adequate operational and clinical staff.1 To maintain operational continuity, managing employee turnover rates is more important than ever, because lack of adequate staffing impedes a practice's ability to provide adequate patient care. An unexpected result emerged within the data: although succession planning and leadership development are key factors in employee retention and turnover, organizational structure and medical practice owners play a key role as well. [...]organizational structure emerged as a barrier for retaining high-performing high-potential employees.